Effective Date: 12 October 2025

Welcome to TechieKit Solutions Pvt. Ltd. ("we", "our", "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard your personal data when you use our website, products, or services in compliance with India's Digital Personal Data Protection Act, 2023 ("DPDP Act").

By visiting or using TechieKit Solutions Pvt. Ltd., you agree to the terms of this Privacy Policy.

1. Applicability

This Privacy Policy applies to all personal information collected through TechieKit Solutions Pvt. Ltd., including our website, mobile website, and any online services operated by us within India.

2. Definitions

Personal Data: Any information relating to an identifiable individual.

Data Principal: The individual to whom the personal data belongs.

Data Fiduciary: TechieKit Solutions Pvt. Ltd., which determines how and why personal data is processed.

Processing: Collection, storage, use, sharing, or deletion of personal data.

3. Information We Collect

A. Information You Provide

• Name
• Email Address
• Mobile Number
• Billing & Shipping Address
• Account Login Information
• Payment Information (Processed Securely)
• Customer Support Communications
• Product Reviews & Feedback

B. Information Collected Automatically

• IP Address
• Browser Type
• Device Information
• Visited Pages
• Time Spent on Website
• Cookies & Analytics Data

C. Information Received From Third Parties

• Payment Gateway Partners
• Courier & Logistics Partners
• Social Login Providers (if applicable)

4. Purpose of Processing Personal Data

• Processing Orders
• Delivering Products
• Managing Payments & Refunds
• Providing Customer Support
• Sending Order Updates
• Marketing Communications (with consent)
• Website Improvements
• Fraud Prevention
• Legal Compliance

5. Consent

We process your personal data only with your consent or where processing is required by law or for fulfilling your orders.

You have the right to:

• Withdraw Consent
• Refuse Marketing Communications
• Request Removal of Optional Information

6. Data Retention

Personal information is retained only for as long as necessary to fulfill business, contractual, legal, or regulatory obligations. Thereafter, the data will be securely deleted or anonymized.

7. Data Sharing & Disclosure

Your information may be shared only with:

• Payment Gateway Providers
• Courier & Logistics Companies
• Hosting & Cloud Providers
• Business Partners (under confidentiality agreements)
• Government Authorities when legally required

TechieKit Solutions Pvt. Ltd. never sells or rents your personal information to third parties.

8. Your Rights Under the DPDP Act

• Right to Access Personal Data
• Right to Correct Information
• Right to Delete Personal Data
• Right to Withdraw Consent
• Right to Nominate
• Right to File a Grievance

9. Security of Your Information

TechieKit Solutions Pvt. Ltd. uses industry-standard security measures including:

• SSL Encryption
• Secure Payment Gateways
• Restricted Server Access
• Regular Security Monitoring
• Secure Data Storage

Although we take appropriate security measures, no internet transmission can be guaranteed to be completely secure.

10. Cookies

Cookies help us to:

• Maintain Login Sessions
• Remember Shopping Cart
• Understand Website Usage
• Improve User Experience
• Display Relevant Offers

You may disable cookies through your browser settings, although certain features may not function properly.

11. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content. Users should review their respective privacy policies before sharing personal information.

12. Cross-Border Data Transfers

Where necessary, your information may be transferred to trusted partners or servers outside India while maintaining appropriate safeguards as required under applicable laws.

13. Grievance Redressal & Contact Information

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

TechieKit Solutions Pvt. Ltd.
Data Protection Officer (DPO)
Email: support@TechieKit Solutions Pvt. Ltd.
Website: https://TechieKit Solutions Pvt. Ltd.

We will respond to your request or grievance within 30 days, wherever applicable under the Digital Personal Data Protection Act, 2023.

14. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in applicable laws, technology, or business practices. Any updates will be published on this page with the revised Effective Date.